AI Agents for SAP Order-to-Cash
Turn every customer PO into an SAP sales order — automatically.
Artificio's AI agents process customer purchase orders from email, PDF, Excel, and EDI, validate them against your SAP master data, and create the order in SD — without manual entry.
Business case
See what manual order entry is costing you.
Adjust the numbers to match your operation. The estimate updates instantly.
Your order volume
Based on fully-loaded CSR cost and time saved per order.
// Directional estimate. Assumes 250 working days. We'll build a precise model against your actual volumes on the demo call.
What it does
Every way an order reaches you — turned into a clean SD order.
Customers don't send orders in one tidy format. They email a PDF, drop an EDI 850, attach a spreadsheet, or paste line items into the message body. Artificio reads all of them, resolves them against your SAP master data, and creates the order — no template maintenance, no re-keying.
Order intake
- Email PDF & message body
- EDI 850 / EDIFACT ORDERS
- Spreadsheet & CSV attachments
- Supplier & customer portals
Validation
- Sold-to / ship-to resolution
- Customer material number → SAP material
- Pricing & condition checks
- ATP availability per line
Order creation
- Sales order via BAPI / OData
- Order confirmation back to customer
- Exception routing for mismatches
- Full audit trail on every order
How it fits
From any inbound channel to a posted SAP order.
One flow that both your business and SAP teams can follow end to end.
customer · material · price · ATP
Why Artificio
Not OCR with extra steps. An AI agent that understands SAP.
Traditional capture tools stop at reading a document. Artificio understands the order, resolves it against your live SAP data, and creates it — the work that actually takes a person's time.
| Capability | Manual entry | Traditional OCR | Artificio |
|---|---|---|---|
| Reads PDF documents | ✓ | ✓ | ✓ |
| Understands email & free-text orders | ✓ | ✗ | ✓ |
| Maps customer part → SAP material | ✓ | ✗ | ✓ |
| Validates SAP pricing & conditions | manual | ✗ | ✓ |
| ATP availability check | manual | ✗ | ✓ |
| Creates the SAP sales order | by hand | partial | ✓ |
| AI exception handling & routing | ✗ | ✗ | ✓ |
| Scales without added headcount | ✗ | partial | ✓ |
SAP's new AI is cloud-only. Your order desk doesn't have to wait.
Joule and SAP Business AI are reserved for RISE and S/4HANA Cloud. If you run order-to-cash on ECC or a hybrid landscape, Artificio brings modern AI order automation to the system you have today — and carries the same workflows forward when you migrate.
Implementation
Live in four weeks — no SAP core changes.
Artificio connects through standard SAP interfaces, so there's no ABAP development and no risk to your clean core.
Connect SAP
Secure connection via OData / RFC. Read access to master and transaction data — no core changes.
Set your rules
No model training. The vision model already reads any PO — you just define the extraction rules and how customer parts map to your SAP materials.
Pilot
Run live orders in parallel. Your team reviews every order before it posts and tunes tolerances.
Production
Switch on straight-through creation for clean orders; exceptions route to your desk, explained.
For SAP teams
Created in SD through standard SAP interfaces — no screen-scraping.
BAPI_SALESORDER_CREATEFROMDAT2, OData, and RFC. It reads live customer, material, pricing, and ATP data before it writes anything, so an order is validated against your real SAP state — not a stale copy. Every created order carries a full audit trail.From a customer PO to a confirmed SD order.
A global aerospace composite manufacturer runs incoming customer POs through Artificio — customer and material resolved against SAP, pricing and availability checked line by line, orders created in SD with confirmations sent back automatically. Clean orders post straight through; exceptions arrive at the order desk explained line by line.
Questions SAP teams ask
Answers before the demo.
Does it work with SAP ECC?
Yes. Artificio runs on ECC 6.0 today via OData and RFC — no upgrade required. The same workflows carry forward when you move to S/4HANA.
Does it support S/4HANA?
Yes — on-premise and private cloud S/4HANA, through OData and BAPI. One platform covers both ECC and S/4 across a hybrid landscape.
Do we need to train it on our documents first?
No. There's no model training and no template building. Artificio uses a vision language model that already understands documents, guided by the extraction rules and SAP mappings you define. It reads POs from new customers on day one — you're configuring rules, not waiting for a learning phase.
How are customer part numbers mapped to SAP materials?
A vision model reads the PO directly and resolves customer material numbers against your SAP customer-material info records and material master, following the mapping rules you define. It handles PO layouts it has never seen before, with no templates to build. Unmatched items route to review rather than guessing.
Does it support configurable (variant) materials?
Yes. Configurable materials and characteristic values are captured and passed into order creation; complex configurations that need human confirmation are routed to your desk.
Does it handle schedule lines and delivery dates?
Yes — requested delivery dates and schedule lines are extracted per line and validated against ATP before the order is created.
Can it create quotations, not just orders?
Yes. The same pipeline can create quotations or contracts in SD depending on the document type and your business rules.
Does it require SAP customization or ABAP development?
No. Artificio connects through standard interfaces (OData, BAPI, RFC) with no core changes and no custom ABAP — protecting your clean-core strategy.
What happens when extraction confidence is low?
Every field carries a confidence score. Below your threshold, the order is held and routed to a reviewer with the specific line and reason flagged — nothing posts unchecked.
How long is implementation?
Typically four weeks: connect, configure your rules, pilot in parallel, then switch on production. No model training and no core SAP changes are involved.
Not ready for a demo?
Take something useful with you.
Order-to-cash ROI worksheet
Live demo
See your own POs become SAP orders.
Send us ten real customer POs. We'll show them resolved, priced, availability-checked, and created as sales orders in a sandbox — live on the demo call.
Enterprise security across every solution
ISO 27001:2013 certified, SOC 2 Type 2 compliant, GDPR and HIPAA ready. Every agent action is logged, auditable, and runs in isolated environments.