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Regulated Manufacturing · SAP QM · Customer Case Study

From a supplier COA to a recorded inspection lot.

A regulated manufacturer runs incoming supplier COAs through Artificio — each value is matched to its SAP inspection characteristic, evaluated against specification, and recorded to the inspection lot with a proposed usage decision. In-spec lots can close straight through under the configured quality policy; out-of-specification results arrive at the QA desk explained characteristic by characteristic.

30,000
inspection lots / year recorded
91%
recorded touchless
12 min → 40 sec
per clean lot
SAP QM · Inspection types 01, 03 & 04 · MICs · Results recording · Usage decision

Automated COA-to-SAP-QM results-recording workflow

01

Evidence received

Supplier COA, lab, in-process, final

RECEIVED
02

Results extracted

Batch, test, value, unit, code

EXTRACTED
03

SAP QM resolved

Lot, operation, MIC, specifications

VALIDATED
04

Exceptions evaluated

OOS, missing, unit mismatch, ambiguity

IF NEEDED
05

Results recorded

Results + proposed usage decision

RECORDED
SAP QMInspection LotsMICsQuantitativeQualitativeException Workflow
Industry
Regulated Manufacturing
Scale
30,000 inspection lots / year
SAP Scope
QM 01 · 03 · 04 · MIC · Results · UD
Touchless
91% of lots
Executive summary

30,000 inspection lots a year — with 91% recorded touchlessly.

A regulated manufacturer processes approximately 30,000 SAP QM inspection lots per year. Supplier COAs and other quality evidence contain the measurements needed for results recording, but the values must first be connected to the correct inspection lot and SAP inspection characteristics, checked against specification, and handled according to the organization's quality controls.

Artificio automates that path. For incoming supplier inspection, each COA value is extracted, mapped to its SAP inspection characteristic, evaluated against the applicable specification context, and recorded to the inspection lot. The workflow can also prepare a proposed usage decision based on the configured rules and recorded results. In-spec lots can follow the approved straight-through path; out-of-specification or ambiguous results are routed to QA with the affected characteristic and evidence already identified.

The same results-recording architecture can support multiple SAP QM inspection scenarios, including inspection type 01 for goods-receipt/incoming inspection, type 03 for in-process inspection, and type 04 for inspection at goods receipt from production. The source and gating rules change by inspection type, but the automation pattern remains consistent: resolve the lot → resolve the characteristic → validate the result → record or route.

At the stated production scale, 91% of lots are recorded touchlessly, and clean-lot processing time moved from approximately 12 minutes to 40 seconds.

The challenge

A measured value is useful only when it is attached to the right SAP quality context.

A result such as “4.7” is not enough. SAP needs the relevant material/product, batch or serial context where applicable, inspection lot, operation, inspection characteristic, unit, specification context and result type.

Source documents may use supplier test names rather than SAP characteristic descriptions. Units can differ. Results can appear as numbers, ranges, pass/fail statements, qualitative codes or tables. One document may contain dozens of characteristics while SAP expects each result in the correct inspection structure.

Typical manual experience
  • Open the COA, lab report or inspection record.
  • Find the related inspection lot in SAP.
  • Navigate to the relevant operation and characteristics.
  • Read each result manually.
  • Translate source terminology to SAP MICs.
  • Check units and specification limits.
  • Enter results characteristic by characteristic.
  • Investigate OOS or missing values.
Artificio-enabled experience
  • Evidence enters an automated workflow.
  • AI extracts tests, values, units and identifiers.
  • Inspection-lot context is retrieved from SAP.
  • Source tests are mapped to SAP characteristics.
  • Results are validated against SAP context.
  • Clean results can be recorded automatically.
  • Only true quality exceptions reach reviewers.
  • Evidence remains linked to result history.
Before automation

Quality specialists spend time transcribing evidence instead of investigating exceptions.

The repetitive work is more than typing. Reviewers identify the lot, locate the correct characteristic, compare terminology, verify units, inspect specification limits and determine whether the result can be accepted.

The objective is not to remove quality judgment. It is to separate results that can be deterministically matched and validated from results that require interpretation, disposition or approval.

The solution

A source-document-to-SAP-QM workflow built around inspection context.

01 · CAPTUREReceive evidenceCOA · Lab · Form · Excel · Shop floor
02 · UNDERSTANDExtract resultsLot · Batch · Test · Value · Unit
03 · VALIDATEResolve SAP QMInspection lot · Operation · MIC · Specs
04 · ACTRecord or routeSAP result · Exception · Review · Audit

1. Quality-document capture

Artificio identifies incoming quality evidence and preserves the original source from approved intake channels.

2. Result extraction and normalization

The platform extracts the material/product, batch or lot, inspection reference, test/characteristic name, measured value, unit, qualitative result, specification text, sample information and other configured fields.

3. Inspection-lot resolution

Available identifiers are combined with SAP data to resolve the appropriate inspection lot. If the evidence cannot be tied confidently to the correct lot, the workflow routes it for review rather than recording against a guessed lot.

4. Characteristic mapping

Source test terminology is mapped to the relevant SAP inspection characteristic, including approved aliases or mappings when supplier/laboratory terminology differs from SAP.

5. Specification and unit validation

Quantitative values can be checked against the applicable SAP characteristic context and configured limits. Qualitative observations can be mapped to permitted codes or valuation logic. Conversions are used only where explicitly configured.

6. Controlled results recording

When the lot, characteristic, value, unit and required controls are satisfied, the approved result can be sent to SAP QM. Anything outside the straight-through policy remains in an exception workflow.

SAP QM inspection scenarios

One results-recording layer across incoming, in-process and production-receipt inspection.

The manufacturer can apply the same Artificio pattern across different SAP QM inspection origins while preserving the controls appropriate to each process.

SAP inspection typeTypical quality evidenceArtificio automation focusTime-saving opportunity
01 — Goods receipt for purchase orderSupplier COA, certificate, receiving inspection, laboratory resultsMatch supplier/batch/material evidence to the GR inspection lot and MICs; validate specifications; record results; propose UD under configured policyRemoves repetitive COA-to-lot transcription and concentrates QA effort on OOS/missing results
03 — In-process inspectionOperator checks, shop-floor forms, process measurements, lab/in-process test recordsAssociate process results with the correct inspection lot/operation/characteristics and record approved valuesReduces manual recording during production and shortens the delay between measurement and SAP visibility
04 — Goods receipt from productionFinal/production inspection evidence, finished-product test records, laboratory or release dataResolve the production-receipt inspection lot, validate final results and record them before downstream quality dispositionReduces repetitive final-result entry and can make completed quality evidence available in SAP sooner
Where the 12 min → 40 sec result matters

The measured case-study improvement applies to the customer's clean-lot workflow represented by the supplied metrics. For inspection types 01, 03 and 04, Artificio uses the same automation architecture, but time savings should be measured separately for each process because document sources, characteristic counts, sampling, review requirements and usage-decision controls can differ.

Inspection-lot & MIC matching

Match the evidence to the SAP characteristic before evaluating the result.

There are two confidence questions: did Artificio read the evidence correctly, and does that result belong to this SAP lot and characteristic? Both must be satisfied for straight-through recording.

Quality evidenceSAP QM contextOutcome
Material + batch + inspection referenceSingle applicable inspection lotLot resolved
Test name matches configured characteristicApplicable MICCharacteristic resolved
Supplier test name differsApproved alias / mappingMapped / candidate review
Measured value + expected unitQuantitative characteristic + limitsValidate specification
Different source unitApproved conversion availableConvert & validate / review
Pass/fail or qualitative observationPermitted code logicMap to approved code
Required result missingExpected SAP characteristic existsMissing-result exception
Multiple possible lots/MICsNo deterministic resolutionHuman review
Context before recording

Artificio does not treat a value as acceptable merely because the source document shows it inside a printed range. The workflow can validate the extracted evidence against the relevant SAP QM context and configured enterprise quality rules.

Quality exception management

Out-of-specification results should become quality work — not data-entry errors.

When a result cannot follow the straight-through path, Artificio creates an explained exception showing the source evidence, extracted result, SAP inspection context and reason the workflow stopped.

ExceptionEvidence surfacedTypical action
Out-of-specification resultMeasured value versus applicable limitsQuality review / disposition workflow
Inspection lot unresolvedIdentifiers and candidate lotsSelect lot / investigate
Characteristic unresolvedSource test and candidate MICsConfirm mapping
Required result missingExpected characteristic vs sourceRequest result / hold
Unit mismatchSource vs SAP unitApproved conversion / review
Low-confidence valueSource location + extracted candidateReviewer correction
Qualitative code unclearObservation + permitted codesSelect approved code
SAP QM results recording & usage decision

Record the results first. Propose the usage decision under controlled rules.

After validation, Artificio sends approved quantitative or qualitative results through the supported SAP integration method and retains the SAP response with the source evidence. For this use case, Artificio can also derive a proposed usage decision from the recorded results and configured quality rules.

The distinction matters. Results recording captures what was measured. The usage decision determines the disposition of the inspection lot. Artificio can automate or propose that next step only within the quality organization's approved policy. In-spec, complete, high-confidence lots can be eligible for straight-through completion where permitted; OOS, incomplete, ambiguous, or policy-sensitive lots are routed to QA before the usage decision is finalized.

This keeps quality authority explicit while still removing the repetitive work from clean lots.

Technical architecture

Document and workflow intelligence around SAP QM as the system of record.

QUALITY SOURCESEvidence intakeCOA · Lab · Forms · Excel · Shop floor
DOCUMENT AIArtificioClassify · Extract · Normalize
QM LOGICResolve & validateLot · MIC · Specs · Exceptions
SAP QMRecord & returnResults · Status · SAP response

The exact interface depends on SAP version, deployment model, enabled APIs/BAPIs, middleware, authorizations and QM scenario. Artificio works through the enterprise's approved integration layer.

Controls & governance

Quality automation needs stronger evidence, not less evidence.

Artificio can retain the original inspection evidence, extracted values, lot resolution, characteristic mapping, SAP specification context, validation outcome, reviewer corrections, approvals, integration request and SAP response.

Straight-through recording should be limited to scenarios approved by the quality organization. Low-confidence extraction, ambiguous lot/MIC mapping, OOS results, missing required characteristics and policy-sensitive cases remain human-in-the-loop.

Implementation

Start with repeatable inspection scenarios and known document sources.

A practical pilot starts with a bounded plant/material family, known inspection types, representative lots, stable MICs and a manageable set of COA, lab or inspection formats.

Discovery should document lot identification, mandatory characteristics, quantitative/qualitative types, units/conversions, specification handling, sampling requirements, selected sets/codes, precision, source terminology, exception owners, SAP integration and which results may record automatically.

30,000inspection lots / year
91%recorded touchless
12 min → 40 secper clean lot
Customer-provided case-study metrics. Results for inspection types 01, 03 and 04 should be measured separately where their process designs differ.
Business outcomes

Approximately 27,300 inspection lots recorded touchlessly each year.

At 30,000 inspection lots per year and a 91% touchless rate, approximately 27,300 lots per year can follow the touchless results-recording path, leaving roughly 2,700 lots for exception or QA handling based on the supplied case-study metrics.

Reducing clean-lot processing from 12 minutes to 40 seconds removes approximately 11 minutes 20 seconds of processing time per touchless lot. Applied to 27,300 touchless lots, that equates to approximately 5,157 gross processing hours per year. This is a mathematical implication of the supplied metrics, not a separately measured labor-savings claim; actual capacity benefit depends on characteristic count, review requirements, staffing, inspection type and operating model.

For inspection types 01, 03 and 04, the same automation pattern can reduce repetitive results-recording effort, but each inspection process should have its own baseline. Incoming supplier COAs, in-process measurements and production-receipt/final inspection evidence can differ substantially in format, frequency, number of characteristics and QA controls.

The operational shift

Quality personnel spend less time transferring clean results into SAP and more time on out-of-specification values, missing evidence, ambiguous characteristic matches and the quality decisions that require expertise.

What quality teams should take away

The differentiator is not reading the COA. It is understanding where every result belongs in SAP QM.

A generic document tool can extract test names and values. SAP QM automation requires inspection-lot resolution, characteristic mapping, unit/specification context, quantitative and qualitative handling, exception policy and controlled results recording.

An out-of-specification result is not an automation failure. It is a successful detection of quality work that requires the appropriate human or downstream quality process. The same principle applies across incoming inspection type 01, in-process inspection type 03, and inspection type 04 at goods receipt from production.

The operational difference

Artificio connects inspection evidence to live SAP QM context, determines which lot and characteristic each result belongs to, validates the result under configured quality rules, records clean results, and routes the exceptions that require quality judgment.

See it with your quality data

Bring us one inspection document. We'll show the SAP QM result.

Request a personalized demo of quality-document extraction, inspection-lot and characteristic matching, SAP specification validation, exception handling, and controlled QM results recording.